Create account

CUSTOMER CONTROL

Cancellation policy

Cancel from the billing portal before renewal and understand what happens next.

Version 2026-09-06-draft.1 · Last updated September 6, 2026 · Customer-facing draft
SELF-SERVICE

Manage billing from your account

Authorized company owners can open the Stripe billing portal from the Lion Safe back office to cancel or manage the subscription.

Open back-office billing →
TRIAL

Cancel before the trial ends

Cancel before the displayed trial expiration to prevent the first recurring plan charge. Access may continue until the end of the trial unless the account is closed earlier for security or policy reasons.

PAID PLAN

Cancellation normally ends renewal

Unless the portal states otherwise, cancelling a paid subscription stops the next renewal while service continues through the current paid period. Partial-period refunds are not automatic.

EXTERNAL SERVICES

Connected subscriptions are separate

Cancelling Lion Safe does not automatically cancel Truckstop, communications, payment, or other third-party subscriptions. Contact those providers directly when their services are billed separately.

RECORDS

Export before access ends

Download company records you need before access expires. Retention and deletion follow the Privacy Policy and any financial, security, contractual, or legal obligations.

HELP

Need assistance?

Email hello@usaxdispatchconnect.cloud from the account’s business email. Include the company name, but never send card numbers by email.