Card first, no immediate subscription
Stripe securely collects a reusable payment method after account registration. Submitting the card does not start a subscription, shorten the trial, or create an immediate plan charge.
Lion Safe reviews the request
Only a card-verified company enters the approval queue. We may confirm account details, plan fit, service availability, and provider requirements before opening access.
The trial begins after approval
When an authorized Lion Safe administrator approves the company, Stripe creates the selected subscription with a full 14-day trial measured as 14 consecutive 24-hour periods. Stripe records the exact expiration time, and the customer back office displays the trial information. We do not promise repeat or extended trials.
Five monthly Lion Safe plans
Prices are in United States dollars and billed monthly: Compliance is $49.99; Compliance Pro is $149; Operations Pro is $229; Enterprise Pro has a $599 monthly base price; and Load Board Access is $119. Lion Safe does not currently offer an annual billing option. Enterprise implementation, integrations, expanded storage, or other custom scope requires a separately accepted written order and may add charges to the $599 base price.
Paid service begins after the trial
Unless cancelled before the exact trial expiration, the selected plan renews monthly at its stated price. Prices are in United States dollars and exclude applicable taxes. SG & FAMILY LLC adds and separately itemizes sales, use, or similar taxes only where it is registered and legally required to collect them. Customers must provide an accurate billing location and valid exemption documentation when claiming an exemption. When tax is not collected, the customer remains responsible only to the extent applicable law requires it to pay or self-assess that tax. External-provider subscriptions, usage charges, and taxes remain separate unless an accepted written offer expressly includes them.
Plan and price changes
A plan change applies only after the customer accepts the displayed or written terms. We will give at least 30 calendar days' advance written notice to the account owner's business email before increasing an existing subscription's recurring price. The notice will identify the new recurring price, the renewal when it will first apply, and how to cancel. An increase takes effect no earlier than the first renewal after the notice period, and the customer may cancel before that renewal.
No guaranteed payment grace period
If a renewal payment fails, Stripe may retry it. We do not guarantee a grace period. Paid features may be limited or suspended when Stripe no longer reports the subscription as active or trialing, while billing-management and support access remain available. We do not represent a failed payment as completed.
Stripe is billing truth
Stripe remains the source of payment-method, invoice, and subscription status. Lion Safe uses verified subscription status for customer access and operational visibility.
