Card first, no immediate subscription
Stripe securely collects a reusable payment method after account registration. Submitting the card does not start a subscription, shorten the trial, or create an immediate plan charge.
Lion Safe reviews the request
Only a card-verified company enters the approval queue. We may confirm account details, plan fit, service availability, and provider requirements before opening access.
The trial begins after approval
When an authorized Lion Safe administrator approves the company, Stripe creates the selected subscription with a complete 14-day trial. The trial end date is shown in the customer back office.
Paid service begins after the trial
Unless cancelled before the trial ends, the selected plan renews at the displayed recurring price plus applicable tax. External provider subscriptions and usage charges are separate unless a written offer expressly includes them.
Plan and price changes
Plan changes take effect according to the confirmation shown before the change. We will provide advance notice before changing the recurring price of an existing subscription when required.
Billing problems require attention
If a renewal payment fails, Stripe may retry it and account access may be limited or suspended. We do not represent a failed payment as a completed payment.
Stripe is billing truth
Stripe remains the source of payment-method, invoice, subscription, and refund status. Lion Safe mirrors that status for customer access and operational visibility.